Frequent Asked Questions
We are a botanical extract manufacturer and health ingredients, provider. We dedicating Herb Extract Specialist Over 10 Years Skills.
We also provide Custom-Produced Dry Extracts, Standardised Dry Extracts, Formulation Of Liquid Extracts, Standardised Concentrated Extracts,
Standardized Fluid Extracts, Hydro-alcoholic & Glycerine Extracts, Standardised Vegetable Complexes and so on.
So if you cannot find ready products here, you can email us detailed requirement and we’ll try our best to tailor the suitable product for you.
We are a specialist in this field over 10 years and our factory is GMP and ISO certified.
We test every batch of our product. We use HPLC, UV, GC and TLC and etc.
We also cooperate with independent third party lab such as SGS and etc..
Q1. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery
Q2. How can I place an order?
A: You can order from Alibaba. If you don’t feel safe ordering online. We also accept orders through the phone and mail.
Please call us toll-free at +862985404809. Or print out PO and fax to +862985404809
1. What is your packing?
A: Packing: aluminum foil bag. 25/kg paper drum with double PE bags inside.
2. How should I keep the products?
A: Storage: Store in cool & dry place, keep away from strong light and heat.
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.
1. Can you produce according to the samples?
A: Yes, we can produce your samples or technical requires.
What are your terms of payment?
A: We accept L/C, D/A, D/P, T/T, Western Union, MoneyGram, Paypal.
A: EXW, FOB, CFR, CIF, DDU.
1. How about your delivery time?
A: Generally, it will take 3 to 5 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Please allow 3-5 business days for your order to arrive depending on your location.
Please expect 3-7 days for small orders by DHL FEDEX EMS.
For mass orders, please allow 5-8 days by Air, 15-30 days by Sea.